Frequently Asked Questions

  • While a venue coordinator oversees the building’s staff and logistics (like catering and facility rules), COVEN oversees your vision. We manage the entire creative team, advocate for your specific design, and own the comprehensive timeline from start to finish. We are your dedicated partners; the venue coordinator is a partner to the venue.

  • Absolutely. Our team is well-versed in Bespoke Production Touchpoints. We are happy to add creative curation and assembly hours to any package to help ideate, source, and handy-style those unique elements that make an event memorable.

  • Yes, For all event types, we oversee the final run-through to ensure the team and key participants are comfortable with the flow and transitions of the upcoming production.

  • Our base rates reflect the standard scope of our tiers. Factors that may adjust the final quote include extensive travel (beyond 50 miles), the complexity of logistical “build-outs” (such as a fully DIY venue), and the scale of the guest list.

  • We act as true partners in the planning process. While communication is ongoing, our structure meeting schedule is guided by your selected package:

    “Day of” Execution - Initial Onboarding, 8 Weeks pre-event, In person venue walkthrough*, and final meeting 1-2 weeks pre-event

    Planning & Production/Signature Package - Initial Meeting, Contract sign until two months out is monthly, 2 months out biweekly meetings, and in person venue walkthrough*

  • To protect the integrity of our planning process and the time dedicated to your production, our initial retainer is non-refundable. Should your plans change, we offer a tiered cancellation schedule and rescheduling options to ensure the best possible transition of services. Detailed terms are provided within our Service Agreement.

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